Shipping Information

At rrg-global Store, we aim to provide a clear and reliable shipping process for all orders. This Shipping Information outlines how orders are processed, shipped, and delivered.

rrg-global Store is owned and operated by Progress Automotive LLC, and all shipping operations are managed under this legal entity.

Shipping Area

We currently ship orders within the United States only. Orders placed outside this region are not supported at this time.

Order Processing Time

  • Order cutoff time: 5:00 PM Pacific Time (PT)
  • Processing time: 2–3 business days (Monday to Friday)

Orders placed after the cutoff time or on weekends/holidays will be processed on the next business day.

Shipping Time

  • Estimated delivery time: 7–9 business days (Monday to Friday)

Delivery times may vary depending on the destination, carrier conditions, or unforeseen delays.

Total Delivery Time

  • Estimated total time (processing + shipping): 10–12 business days

This timeframe is an estimate and not a guaranteed delivery window.

Shipping Fee

  • Flat rate shipping fee: $4.99 per order
  • Taxes: 0% (no additional tax applied at checkout)

All shipping costs are clearly displayed at checkout before completing your purchase.

Order Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email that includes tracking information. This allows you to monitor the status and progress of your delivery.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout. rrg-global Store is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

If you notice an error in your shipping details, please contact us as soon as possible. We will attempt to update the information if the order has not yet been processed.

Shipping Delays

While we strive to meet all estimated delivery timelines, delays may occur due to:

  • Carrier disruptions
  • Weather conditions
  • High shipping volumes
  • Incorrect shipping details

We appreciate your understanding in such cases.

Lost or Delayed Shipments

If your order has not arrived within the expected timeframe, please contact us. We will assist in tracking the shipment and resolving any delivery issues where possible.

Contact Information

For any questions related to shipping, please contact us:

rrg-global Store
Owned and operated by Progress Automotive LLC
Address: 11501 Dublin Blvd Suite 200 Dublin, CA 94568, United States
Phone: (925) 557-3000
Email: [email protected]